Rules of the promotion “Collect 5 items and receive 20% off”

1. General Provisions.

These rules define the terms of participation in the “Collect 5 items and receive 20% off” promotion at LETOILE stores (hereinafter referred to as the “Promotion”).

Objectives of the Promotion:

· Encouraging the loyalty of customers in the LETOILE network

· Forming and expanding the circle of regular customers of the LETOILE network

Promotion Organizer (hereinafter referred to as the Organizer): LETOILE QA TRADING, Doha Municipality, Zone 23, Fereej bin Mahmound, Ous Bin Nabit Street 340, bld. 5, fl. 5.

Promotion Venue: Qatar

Promotion Period: from 17.02.2026 to 28.02.2026.

Promotion Venue: Retail stores of the LETOILE network, online store www.letoile.qa and Mobile application

2. Promotion Terms

Any capable natural person, aged 18 years or older, with a phone number registered in the Qatar and is a loyalty program member, can participate in the Promotion.

During the promotion period, customers who collect 5 or more eligible items in a single order via the online store, mobile application or in offline store will receive a 20% discount on the entire order value; please note that Chanel brand products are excluded from this promotion and do not count toward the 5-item requirement, while standard loyalty program accruals (5% base bonus points) continue to apply to the final paid amount.

1 Bonus point = 1 QAR

It is possible to pay for a purchase with Bonus points up to 50% of the product’s cost after applying all discounts. Bonus points cannot be used to pay for the purchase of gift certificates, delivery services and items under Chanel brand.

Bonus points under the promotion are accrued after the order is received by the client and assigned the status “Delivered”

The Organizer is not responsible for any delays in crediting and/or activating Bonus points due to reasons beyond the Organizer’s control.

The validity period of the promotional Bonus points is 14 calendar days from the date of crediting. Unused bonus points will expire after this period.

If there are multiple types of Bonus points in the participant’s Bonus account during payment, those with a closer expiration date will be deducted first. If there are bonus points with the same expiration date on the balance, the promotion bonus points will be deducted first.

The maximum amount of accumulated Bonus points on the Participant’s Bonus Account cannot exceed 10000 Bonus points. This includes all types of Bonus points awarded to the customer (e.g., those awarded as part of a promotion). After reaching the balance limit, the Bonus points that expire sooner will be burned.

In case of order cancellation/return of the goods paid by the promotional bonus points, they are returned to the participant’s account within 24 hours after receipt of the goods by the Organizer, with the original validity period. The validity period of bonus points is not extended.

3. Additional Provisions

The Organizer reserves the right to refuse the acceptance or issuance of Bonus points without notification in cases where the customer:

— Does not comply with these promotion rules, as well as the conditions of other Organizer promotions;

— Has committed or intends to commit actions deemed by the Organizer as fraudulent, deceitful, or other manipulations that have led or may lead to material, moral, and other harmful consequences of various types and degrees for the Organizer.

The rules of the Loyalty Program “Club Program” apply to these conditions insofar as they do not contradict the terms of this Promotion.

The Promotion may be terminated prematurely.

Customers are allowed to register in the loyalty program using only one phone number. If this rule is violated, LETOILE reserves the right to cancel all standard accounts associated with the individual.

Participation in the Promotion implies the participant’s consent to the collection, storage, and processing of their personal data (namely: name, email address, mobile phone number) contained in the participant’s form for the purpose of participating in this Promotion.

This promotion is a promotional event as defined by Ministerial Resolution No. (311) of 2018 concerning the sale of goods at discounted prices, and governed by Qatari Law No. 8 of 2008 on Consumer Protection.

The promotion may be terminated early.

Participation in the Promotion signifies the participant’s familiarity with and full agreement with these Rules for conducting the Promotion.

The Organizer has the right, at its own discretion, to change the rules of the promotion. Information about changes is posted on the website https://www.letoile.qa.