Shipping policy
Delivery options
Common rules
- The delivery territory of the Goods presented on the Website is limited to Qatar.
- Delivery delays are possible due to extraordinary and unavoidable circumstances.
Pick up from LETOILE stores
Choose any available LETOILE store. As soon as the order is ready for issuance, we will send you an sms notification and an email. Please wait for it. Be sure to specify your contact email in your personal account so that we can notify you about the order status.
Unfortunately, after placing an order, it will not be possible to change the pickup point or refuse some items. To do this, you will have to cancel the order and create a new one. Funds will be refunded to the card within 2-14 business days.
Delivery cost: free
Storage term: 7 days
Payment method: on the website, mobile app
Delivery Options at LETOILE
🚚 Free Delivery — Every Day!
• We deliver: Daily from 12:00 PM to 10:00 PM
• Express Delivery: Get your order within 4 hours!
To receive your order on the same day:
Place your order from Monday to Friday before 6:00 PM
Special conditions for Saturday and Sunday:
• Orders placed on these days will be available for delivery from Monday
• You can schedule delivery for Saturday or Sunday in advance by selecting your desired date at checkout!